We esteem the trust you place in us and perceive the significance of secure transactions and data protection. This Privacy Policy depicts how tuchom.in gathers, uses, shares or in any case processes your personal information through the website (hereinafter referred to as the “tuchom.in”). The domain name tuchom.in is a site operated by “Om Creation”, a company incorporated under laws of India with our registered office at 1/44 Dr. M. N. Saha Road, Padma Villa Abasan, Kolkata – 700074, West Bengal (hereinafter referred to as the “OmCreation”).

By visiting tuchom.in, providing your information or availing our product/service, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable service/product terms and conditions. If you do not agree, please do not access or use tuchom.in.

1. Collection of Your Information:

When you use Tuchom.in, we collect and store your information which is provided by you from time to time. In general, you can browse Tuchom.in without letting us know us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service, product or feature on Tuchom.in.

We collect personal information (such as email address, delivery address, name, phone number, credit card/debit card and other payment instrument details) from you when you set up an account or transact with us. While you can browse some sections of Tuchom.in without being a registered member, certain activities (such as placing an order) do require registration. Your personal information may be collected while communicating with OmCreation’s customer service by phone, email or otherwise or posting user reviews on the items available on Tuchom.in. We do use your contact information to send you offers based on your previous orders and your interests.

We may receive Personal information about you from third parties, such as social media services, commercially available sources and business partners. If you access Tuchom.in through a social media service or connect service on Tuchom.in to a social media service, the information we collect may include your user name associated with that social media service, any information or content the social media service has the right to share with us, such as your profile picture, email address or friends list, and any information you have made public in connection with that social media service. When you access Tuchom.in or otherwise deal with OmCreation through social media services or when you connect Tuchom.in to social media services, you are authorizing OmCreation to collect, store, and use and retain such information and content in accordance with this Privacy Policy.

You represent that the Personal Information you provide to us from time to time is and shall be correct, current and updated and that you have all the rights, permissions and consents to provide such information. Your providing the data/ information and the Tuchom.in’s consequent storage, collection, usage, transfer, access or processing of the same shall not be in violation of any third -party agreement, laws, judgments, orders or decrees.

2. Usage of Demographic / Profile Data / Your Information:

OmCreation does not disclose, transfer, trade, rent or sell your Personal Information in any manner, except as specified herein or if you express your consent towards the same.

Information provided by you is used only to facilitate your use of Tuchom.in; to respond to your concerns/ inquiries or address your requests for information about the various services we offer; to provide you with information about Tuchom.in’s services/products and send you information, materials and offers from Tuchom.in; to send you important information regarding Tuchom.in, changes to Tuchom.in’s terms of service and various policies and/or other miscellaneous information; to personalize your experience on Tuchom.in; to complete and fulfill your purchase, if you purchase any content or avail of any service from Tuchom.in, for example, to have your payments processed, communicate with you regarding your purchase and provide you with related customer service; to conduct internal reviews and data analysis for Tuchom.in (e.g., to determine the number of visitors to specific pages within Tuchom.in); to improve the services, content and advertising on the Tuchom.in; to comply with legal requirements and disclosures provided under the laws of India.

Your Information will be kept confidential to the maximum possible extent and in accordance with the provisions set out herein.

3. Cookies:

Cookies are alphanumeric identifiers that Tuchom.in places onto your computer’s hard drive. Tuchom.in may store temporary or permanent ‘cookies’ on your computer. We may also use cookies and/or shared objects to track and understand the traffic on our Tuchom.in. Cookies identify your computer so that we can recognize you the next time you visit us. We may use cookies and/or shared objects to collect and store some information about you, such as the name of the domain and host from which you access the internet, the internet protocol address of the computer you are using, the date and time you access Tuchom.in and the internet address of the website from which you linked directly to Tuchom.in. We use this information to better understand our users and customize our site for users’ particular preferences. You can erase or choose to block these cookies from your computer. You can configure your computer’s browser to alert you when we attempt to send you a cookie with an option to accept or refuse the cookie. If you have turned cookies off, you may be prevented from using certain features of Tuchom.in.

4. Disclosure of information:

Advertising : OmCreation uses some third parties to administer a limited set of advertisements on our website and portals. During this process, none of your Personal Information is leaked. However, aggregate profile information, such as user community, may be used in the selection of advertising to make sure that it has relevance to the user. On some banner ads, an embedded pixel may be present, and while it does not associate with a cookie or other personal profile information, it may return session connection information that allows advertisers to better determine how many individual users have clicked on the ad banner. We do not disclose your Personal Information to third parties for their marketing and advertising purposes.

Links to other third party sites : Tuchom.in may provide third party information and links to other websites that are not affiliates of or operated or controlled by OmCreation including but not limited to payment gateways or social networking websites. OmCreation is not responsible for any form of transmission, whatsoever, received by you from any third party website and accordingly does not make any representations concerning the privacy practices or other policies of such third party websites. Under no circumstances shall OmCreation be deemed to control or guarantee the accuracy, integrity, or quality of the information, data, text, software, sound, photographs, graphics, videos, cookies, messages or other materials available on such websites. Any user Information provided by you to such third party websites shall be governed in accordance with the privacy policies of such websites and it is recommended that you review the privacy policy of such websites prior to using such websites.

Disclosure of Personal Information : We may disclose your Personal Information when required to do so by law or regulation, or under any legal obligation or order under law or in response to a request from a law enforcement or governmental agency or judicial, quasi-judicial or any other statutory or constitutional authority or to establish or exercise our legal rights or defend against legal claims. We may disclose your Personal Information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

5. Security Practices and Procedures:

The security of your Information is very important to OmCreation. We use reasonable security measures, at the minimum those mandated under the applicable laws, to safeguard and protect your Information. You accept the inherent security implications of providing privacy to your Information shared with us and you will not hold us responsible for any breach of security or the disclosure of Information unless we have been grossly and wilfully negligent.

We may enter into agreement with third parties (in or outside of India) to store your Information. These third parties may have their own security standards to safeguard your information or data and we will on commercial reasonable basis require such third parties to adopt reasonable security standards to safeguard your information / data.

Notwithstanding anything contained in this Privacy Policy or elsewhere, we shall not be held responsible for any loss, damage or misuse of your Information, if such loss, damage or misuse is attributable to a Force Majeure Event. A “Force Majeure Event” shall mean any event that is beyond our reasonable control and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, etc.

In the event of any breach of your Personal Information, OmCreation will, without unreasonable delay, notify you of it by email or fax and take appropriate measures in compliance with the provisions of applicable laws.

6. Miscellaneous:

User Rights and Discretion : All Personal Information provided on Tuchom.in by you have been voluntarily provided by you. You have the right to withdraw your consent at any time in writing by sending an e-mail to us at enquiry.tuchom.in@gmail.com, in accordance with the terms of this Privacy Policy. However, please note that withdrawal of consent will not be retrospective in nature and shall be applicable prospectively. In case you do not provide your Personal Information or consent for usage of your Personal Information or subsequently withdraw your consent for usage of the Personal Information so collected, OmCreation reserves the right to discontinue the services for which the said Information was sought.

You can review, modify, add, correct or update your Personal Information on a regular basis. When you update information, Tuchom.in will keep a copy of the prior version for its records. However, we are not responsible for the authenticity of the Personal Information provided by you.

You agree and acknowledge that certain data or information cannot be corrected or deleted or is prohibited to be deleted as required under any applicable law, law enforcement requests or under any judicial proceedings. In respect to such data or information, the aforementioned rights will not be available.

Tuchom.in may, if you prefer, send direct advertisement mailers to you at the address given by you. You have the option to opt-out of this direct mailer by clicking at the unsubscribed link option attached to e-mail.

Important Disclaimer : Although Tuchom.in provides full security and secrecy to your Personal Information, we urge you to be careful with sharing of your Personal Information with any third party claiming to be related to Tuchom.in on separate emails/phone calls etc. OmCreation disclaims any and all liabilities towards any such claims that have arisen due to your own negligence or willful misconduct and OmCreation takes no responsibility of the same.

Change in Privacy Policy : This Privacy Policy may be amended / updated from time to time. Upon amending / updating the Privacy Policy, we will accordingly amend the date above. We suggest that you regularly check this Privacy Policy to apprise yourself of any updates. Your continued use of Tuchom.in or provision of data or information thereafter will imply your unconditional acceptance of such updates to this Privacy Policy.

Changes in Constitution : We and our affiliates may disclose or transfer some or all of your Personal Information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. When such transaction occur, then the other business entity (or the new combined entity) will be required to follow this Privacy Policy with respect to your Personal Information.

7. Further Acknowledgements:

You hereby acknowledge and agree that this Privacy Policy is clear and easily accessible and provide statements of Tuchom.in’s policies and practices with respective to the Information; provides for the various types of personal or sensitive personal data of information to be collected; provides for the purposes of collection and usage of the Information; provides for disclosure of Information; and provides for reasonable security practices and procedures.

8. Grievance reporting:

OmCreation respects your privacy and if you do not want to receive any kind of communications from Tuchom.in or have any grievances to share, please report to:

Avijit Paul

1/44 Dr. M. N. Saha Road,

Padma Villa Abasan,

Kolkata – 700074,

West Bengal

Phone: +91-8777739110